On this week’s episode of This Much I Know, we have Cristina Fonseca, co-founder of Talkdesk and Indico Capital Partners, unpacking what it takes to build the next powerhouse enterprise SaaS business. Cristina took Talkdesk, which allows any company to create a call center in the cloud, from 0-150 employees, raising $24M in venture funding and evolving ‘from engineer to psychologist’ in the process. Cristina also takes us through her transition to the other side of the table, detailing the move from being an operational founder to venture partner at one of Lisbon’s first early-stage VC funds.
Tune in to hear Cristina’s tips to founders who are starting out their journey in building enterprise SaaS businesses, why hiring sub-exceptional talent is costly business and the challenges facing the European venture ecosystem today.
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