To recover late debt, enterprises still rely on costly call centers, debt collection agencies and generic engagement methods. Vast amounts of recoverable debt is written off or untouched altogether.
We are excited to partner with Murphy based in Barcelona to build out the leading debt servicing solution delivered fully via autonomous AI agents. Founded in late 2024 by Borja Sole and Marc Sanchez, Murphy’s team brings together expertise from fintech, AI engineering, and SaaS to build the defining collections partner to telcos, financial institutions, utilities and many others.
Murphy combines state-of-the-art AI voice agents, omnichannel outreach, and behavioural personalisation to unlock trapped value for Debt Collection Agencies (DCAs) and enterprises that struggle with non-performing loans, 24/7. Operating across over 100 languages and multiple channels, Murphy enables businesses to recover more, faster, while improving customer experience and reducing costs.
In contrast to traditionally slow and analogue incumbents, Murphy’s AI-crafted messaging is designed for empathetic communication. Using a respectful and considerate tone, Murphy enables enterprises to recover debt whilst preserving key relationships.
Borja Sole, co-founder and CEO of Murphy, highlights:
“We’re building AI-native infrastructure that replaces traditional call centers with a scalable, multilingual solution. It helps companies recover more, faster, and more cost-efficiently, while staying compliant and treating debtors with respect.”
Murphy’s technology has already been adopted by leading financial institutions, telecommunications providers, and mobility companies across Europe. Current customers include some of the largest banks, telecommunications, utility and debt servicing companies globally. In less than a year since launch, the company is managing hundreds of millions of dollars in debt, demonstrating superior recovery rates and drastically reducing operational costs compared to traditional methods.
On why we partnered with Murphy, Will Bennett on our investment team highlights:
“We’ve been blown away by the speed at which Borja and Marc have built out a complex product into a no-brainer enterprise proposition. The pull from enterprises is immense and the team hasn’t broken step. We couldn’t be more excited to double down to compound the super talented team in Barcelona.”
We are excited to be investing in Murphy’s $15 million funding across their pre-seed and seed rounds alongside Northzone, Lakestar, ElevenLabs, and existing investors. With the new funding, the company plans to scale its product, expand its technical and go-to-market teams, and support rapid international expansion across Europe and the United States.
Murphy is hiring fast, so if you are interested in a role, check out getmurphy.ai.